Products and Warranty Periods
12 years - All products sold under the Herman Miller brand including Aeron chairs; Eames aluminum group chairs, executive chair, soft pad chairs, table universal base, and table segmented base; Embody chairs; Caper chairs; Celle chairs; Claw round and square tables; Envelop desk; Envelope chair; Everywhere tables; Flo monitor support and dual monitor support; Full Round Table; H Frame credenza, coffee table, and side table; I Beam coffee table; Mirra and Mirra 2 chairs; Nelson pedestal table; Renew oval and rectangular sit-to-stand tables (2-year exception noted below); Sayl chairs; Scissor chair; Setu chairs; Sled base credenzas and pedestals; Sled chair; Tablet mount; Tu storage; Tuxedo sofa, bench, museum bench, club chair, ottoman, and settee are backed by our 12-year warranty, except as limited or described below.
5 years - AGL table; Ardea personal light; Bevel sofa group; Bolster sofa group; Capelli stool; Distil desk and table; Eames chaise, desk units, wire base elliptical table, Hang-It-All, lounge chair and ottoman (except white ash), molded fiberglass chairs and stools, molded plastic chairs and stools, molded plywood coffee table, rectangular coffee table, molded plywood folding screen, molded plywood lounge and dining chairs, molded wood side chairs and stools, sofa compact, storage units, two- and three-seat sofas, walnut stool, wire-base low table, and wire chairs; Flute personal light; Girard color wheel ottoman, environmental enrichment panels, hexagonal table, and splayed leg table; Goetz sofa; Hanging file folder; Nelson basic cabinet series, coconut chair, marshmallow sofa, miniature chests, pedestal stool, platform bench, platform bench cushion, swag leg group, thin edge buffet, thin edge cabinet, thin edge chest, x-leg table; Noguchi table and rudder table; Polygon wire table; Thrive cable management clip, Mobile CPU holder, desktop power outlet, HM Connect-S300, keyboard/mouse support, magazine holder, marker/eraser holder, pencil drawer; Tone Personal Light; Twist LED task light; Wireframe sofa, chair, and ottoman
3 years - Eames aluminum group outdoor, lounge chair and ottoman in white ash, table outdoor, and wire base low table outdoor; Nelson pedestal table outdoor
2 year - Air-Chair and Air-Table; Baguette table; Bombo stool; Branca chair and table; Central table; Chair first; Chair_One; Deja-vu chair, stool, and table; Folding Air-Chair; He Said chair; Lyra stool; Medici chair and chair outdoor; Osso chair; Paso Doble chair and stool; Renew Sit-to-Stand tables power leg access option; She Said chair and table; Spun chair; Steelwood chair, table, and stool; Stool_One, Table_One, Table_One Bistro, and Table_One Bistro Outdoor; Tavolo XZ3 table; Troy chair
1 year - Formwork
What's Covered
Our warranty covers everything including electrical components, casters, pneumatic cylinders, tilts, and all moving mechanisms. It recognizes the changing nature of work and the need for products that can stand up to continuous use. At studio johns, we work for a better world around you. Our products and our promise to stand behind their quality 100 percentage are designed to improve your environment whether it's an office, hospital, school, home, an entire building, or the world at large.
How to Schedule Service
If you need product service or repair, please contact us or our online store where you purchased your product. They will be able to make the final determination whether the issue is specifically covered under the warranty and eligible for replacement or repair.
